Scott McCartney charted the highs and lows of flying for 20 years in his column. Here’s what he’s learned along the way.
As Scott McCartney wraps up his time in the Middle Seat, he looks at the many ways that travel has worsened—and the few things that have gotten better.
December 15, 2021
Sudden border closures. Quarantines. Given the new risks, the days of improvised trips for business or pleasure have become endangered in the Covid-19 era.
December 8, 2021
Travelers in wheelchairs often find planes more inaccessible than other forms of transportation.
December 1, 2021
Spending now can be more important for points and status than actual flying under some new travel-rewards programs.
November 17, 2021
A million U.S. travelers have coped with canceled flights in recent months, with more likely this holiday season. One plane’s misbegotten path helps explain why this keeps happening.
Scott McCartney | Graphics by Emma Brown
November 10, 2021
Staffing shortages have already disrupted travelers’ plans, and things could well get worse with more people planning to fly between Thanksgiving and New Year’s.
November 2, 2021
Guests are finding that perks they have long expected, like free breakfast or drinks, are still being advertised even when they aren’t always available anymore.
October 20, 2021
Fliers and airlines have for years complained about the size of bins used for carry-on bags. Boeing and Airbus did something about it.
October 13, 2021
Travelers usually miss these slight changes to the rules, but over time the tweaks have eroded customer rights.
October 6, 2021